Privacy Policy

This policy explains how Locefy processes information when you create or join a private family circle, share a device location, configure a safe place, use SOS, manage an account, or purchase a subscription.

1. Information we process

Account and family-circle information

We process your name, email address, authentication information, circle role, invitations, membership status and the settings you choose. Invitation tokens are intended for the recipient and should not be shared publicly.

Location and device information

When a member actively enables location sharing, we process precise coordinates, timestamp, accuracy, device name, platform, online status and optional battery level. We use consecutive locations to determine arrivals and departures from safe places configured by the family.

Members can pause location sharing through supported device controls. The app is not designed for hidden tracking, and circle owners must not use it without the informed permission of the person carrying the device.

Safety alerts

SOS, safe-place, battery and related safety events may include the member, device, location, time and resolution status needed to show the alert to authorized circle members.

Billing and support

Our payment provider processes payment details. We receive identifiers and subscription status needed to activate access, issue receipts, prevent duplicate subscriptions and handle cancellation. Support messages include the information you choose to send.

2. How we use information

• Provide private family circles, location sharing, safe places and alerts;
• Authenticate members and enforce circle roles and permissions;
• Operate subscriptions and synchronize access status;
• Prevent abuse, investigate failures and protect account security;
• Respond to support and legal requests;
• Improve reliability using limited operational diagnostics.

3. Who can see location information

Active members of the same private circle may see the location and safety status shared by other members in that circle. We do not make family locations public. Owners and admins can manage invitations and safe places, but they cannot bypass a supported member sharing control.

4. Service providers and disclosure

We may use carefully selected providers for hosting, payment processing, email delivery, security and customer support. They may process only the information required to provide their service under applicable contractual and legal safeguards.

We may disclose information when required by law, to protect a person from serious harm, or to investigate fraud and security incidents. We do not sell precise family location data.

5. Retention and deletion

Location history is retained only for the period supported by the active plan or operationally required to deliver the feature. Account, billing and security records may be retained longer where law or legitimate fraud-prevention needs require it. You may request account deletion through account controls or support.

6. Children and family consent

An adult owner is responsible for creating the circle and obtaining any consent required before adding a child or another person’s device. The service must not be used for covert monitoring, stalking or any unlawful purpose.

7. Security and your choices

We use access controls, private invitations and technical safeguards designed for sensitive location data. No system is perfectly secure. Protect your password and invitation links, remove unknown members, and contact support if you suspect unauthorized access.

8. Contact

For privacy questions, access, correction or deletion requests, contact support@locefy.app.