Locefy support

How can we help your family?

Tell us what happened. You may include the checkout email, approximate date and only the last four card digits. Never send a full card number, security code, password or invitation token.

Where does location sharing work?

Location sharing, family invitations and SOS work only inside the Locefy mobile app.

I cannot find my credentials

Check the email sent after checkout, including spam. If it is missing, contact us with your checkout email.

Need to cancel

Use our secure cancellation page with your checkout email and the last four card digits.

Send a message

Want to stop a renewal? Cancel your subscription here.